Question 1

How do I start a project with you?

Accepted Answer

Reach out through our contact form, and we’ll schedule a call to discuss your needs and get things rolling. Please include some details of your project so we can prepare some suggestions to get you where you need to go!

Question 2

What’s the design process like?

Accepted Answer

Our process will depend on the project at hand, but in general our process starts with strategy, moves into concept development, and finishes with refined, high-quality designs that align with your brand.

Question 3

What if I don’t like the first draft?

Accepted Answer

We work closely with you throughout the process and include revisions to ensure the final result is exactly what you need. In your consultation we will go over your vision and the design aesthetic that you admire so we can try and provide you the best we can. We believe communication is key to success, and we strive to partner with you to get the best results.

Question 4

Can I use your designs for both print and digital?

Accepted Answer

Yes! We optimize files for multiple uses so you can use them across all platforms.

Question 5

How do I pay for services?

Accepted Answer

We accept major payment methods and provide secure payment options for a smooth transaction.

Question 6

How do I communicate with you during the project?

Accepted Answer

We use email, texting, and project management tools to keep everything organized and efficient.

Question 7

Can I make changes to my project after it’s completed?

Accepted Answer

Small tweaks are included, but for major changes, we offer additional support and revisions at an separate rate.

Question 8

Can I hire you for an ongoing basis?

Accepted Answer

Our TimeBlock Subscription is perfect for ongoing design needs. Check our our services page for further details.

Question 9

What if I have an urgent project?

Accepted Answer

We try to accommodate rush services for tight deadlines—just let us know what you need.

Question 10

Can I request a sample before booking?

Accepted Answer

We don’t provide free samples, but our portfolio speaks for itself!

Question 11

How do I stay updated on your latest services?

Accepted Answer

Follow us on social media and subscribe to our newsletter for updates.

Question 12

How do I contact you?

Accepted Answer

Reach out via our website contact page or email—we’d love to hear from you!

FAQ

Frequently Asked Questions