
TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of www.HiDesine.com (the
"Site"). This Site is owned and operated by HiDesine. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of HiDesine and the Site's creators.
This includes, but is not limited to images, text, logos, documents, downloadable files and anything that
contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
- Harass or mistreat other users of our Site;
- Violate the rights of other users of our Site;
- Violate the intellectual property rights of the Site owners or any third party to the Site;
- Hack into the account of another user of the Site;
- Act in any way that could be considered fraudulent; or
- Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions,
we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to
take any legal steps necessary to prevent you from accessing our Site.
User Contributions
Users may post the following information on our Site:
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- Public comments.
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
Accounts
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account,
including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and
truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you
violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
- Merchandise;
- Clothing;
- Graphic design templates;
- Graphic design equipment; and
- Accessories.
The following services are available on our Site:
- Graphic Design; and
- Branding.
The services will be paid for in full end of every month with an invoice.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the
time you access it. This includes all products listed as being out of stock. All information, descriptions,
or images that we provide about our goods and services are as accurate as possible. However, we are
not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of
all goods and services we provide. You agree to purchase goods and services from our Site at your own
risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel
your order and have already processed your payment, we will give you a refund equal to the amount
you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt
of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy
of goods and services made available by third parties on our Site.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive
notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Subscription is for time-blocking graphic design
services for their business, where they can essentially hire me as an add-on to their team without the
commitment of hiring an employee.
Payments
We accept the following payment methods on our Site:
- Credit Card; and
- PayPal.
When you provide us with your payment information, you authorize our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information, you
authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to
cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following
methods:
- Standard delivery by post. Delivery may take 5 - 7 business days, or longer depending on your location.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected.
Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include
weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside Canada your purchase may be
subject to import duties and taxes applied by the destination country. You are responsible for paying
any such duties or taxes. Please contact your local customs office for more information before making a
purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any
failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the
recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a
result of you providing us with inaccurate or incomplete information.
Refunds
Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good is broken;
- Good does not match description; or
- Good is the wrong size.
Refunds do not apply to the following goods:
- Design templates, graphic design services, branding services, services in general.
Refunds for Services
We provide refunds for services sold on our Site as follows:
- The services will be fully refunded if the services are cancelled at least 72 hours before the
services were scheduled to be provided. After 72 hours, the services will be provided without a
refund.
Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
Contact our team to see if you apply for a return, they will assist in getting you a return label. Pack your
product in a return package and go to your nearest post office and pay the necessary postage to return
your product.
Digital Product Policy
This Digital Product Policy governs the terms and conditions for the purchase, access, and
use of digital products offered on [Your Website Name] (the "Website"). By purchasing or accessing any digital product
from this Website, you ("Customer" or "you") agree to be bound by the terms outlined below,
in addition to our general Terms and Conditions.
1. License and Permitted Use:
Upon valid purchase and payment, HiDesine grants you a
non-exclusive, non-transferable, and limited license to access and
use the digital product for your personal, non-commercial use only.
2. Restrictions on Use:
You are expressly prohibited from the following:
Resale or Redistribution: You may not sell, resell, license, sublicense, rent, lease, lend, distribute,
redistribute, or otherwise transfer the digital product or any copies thereof to any third party, whether for free
or for any form of compensation.
Commercial Use or Profit Generation: You may not use the digital product for any commercial
purpose or in any manner that generates or intends to generate profit, including but not limited to
using it in the creation of products or services offered for sale.
Modification or Derivative Works: Unless explicitly permitted in writing by us, you may not modify,
adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the digital product.
Sharing or Unauthorized Access: You may not share your access credentials or otherwise provide
unauthorized access to the digital product to any other person.
Reproduction or Duplication: Except for a single copy for your personal backup purposes,
you may not reproduce or duplicate the digital product without our express written consent.
Use in Competitive Products or Services: You may not use the digital product in the development,
marketing, or offering of any product or service that competes with our products or services.
3. Ownership:
All intellectual property rights, including but not limited to copyright, trademarks, and trade secrets,
in and to the digital products remain the sole and exclusive property of HiDesine or its
licensors. Your purchase or access grants you only a limited license as specified in Section 1, and
does not transfer any ownership rights to you.
4. Delivery and Access:
Upon successful payment, you will be granted access to the digital product as described on the product
page. This may include downloading the product, accessing it through a member portal, or other means
as specified. We are not responsible for any technical issues you may encounter in accessing or
downloading the digital product that are beyond our reasonable control.
5. Refunds and Returns:
Refunds are generally not offered for digital products due to their
nature. Please review the product description carefully before purchasing.
6. Termination of Access:
We reserve the right to terminate your access to the digital product at any time, without notice and
without refund, if we believe you have violated any of the terms of this Digital Product Policy or
our general Terms and Conditions.
7. Governing Law:
This Digital Product Policy shall be governed by and construed in accordance with the laws of the
Province of Ontario, Canada, without regard to its conflict of law provisions.
8. Amendments:
We reserve the right to modify or amend this Digital Product Policy at any time without prior notice.
Any changes will be effective immediately upon posting on the Website. Your continued access to or use
of the digital products after any such changes constitutes your acceptance of the revised policy.
By purchasing and accessing our digital products, you acknowledge that you have read, understood, and
agree to be bound by this Digital Product Policy.
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction
applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and
remedies under that legislation. These Terms and Conditions will be read subject to the mandatory
provisions of that legislation. If there is a conflict between these Terms and Conditions and that
legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not
responsible for the content, policies, or practices of any third party website or service linked to on our
Site. It is your responsibility to read the terms and conditions and privacy policies of these third party
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websites before using these sites.
Limitation of Liability
HiDesine and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for
any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the
Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless HiDesine and our
directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses,
damages, liabilities and expenses including legal fees arising out of your use of our Site or your
violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent
or invalid under applicable laws, those provisions will be deemed void and will be removed from these
Terms and Conditions. All other provisions will not be affected by the removal and the rest of these
Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with
the law and to reflect any changes to the way we operate our Site and the way we expect users to
behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a
notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
______________________________________
______________________________________
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You can also contact us through the feedback form available on our Site.
Effective Date: 3rd day of April, 2025.